PrivacyPolicy
Your privacy is important to us. Learn how we collect, use, and protect your personal information when you use our services.
Last updated: January 2024
Our Commitment to Your Privacy
At MountainBea, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We understand that when you choose us for your adventure travel needs, you trust us with sensitive personal information. We take this responsibility seriously and have implemented comprehensive measures to protect your data.
This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.
- Personal information such as name, email address, phone number, and address when you book our services
- Payment information processed securely through our payment partners
- Travel preferences and special requirements for customized experiences
- Communication records when you contact us for support or inquiries
- Website usage data through cookies and analytics tools
- To process and manage your bookings and travel arrangements
- To communicate with you about your trips and provide customer support
- To send you important updates about your bookings and travel advisories
- To improve our services and develop new offerings
- To comply with legal requirements and ensure safety during expeditions
- We use industry-standard encryption to protect your personal data
- Access to your information is restricted to authorized personnel only
- We regularly update our security measures to protect against threats
- Payment information is processed through secure, PCI-compliant systems
- We conduct regular security audits and assessments
- We do not sell, trade, or rent your personal information to third parties
- We may share information with trusted partners who assist in providing our services
- Information may be shared with local authorities when required by law
- We may share aggregated, non-personal data for business analysis
- Emergency contacts may be shared with local authorities during expeditions
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us: